Pharmaceutical Cold Ship Policy
The FDA requires these items must be shipped in thermal insulated packaging with expedited delivery. Hilco Vision’s program offers free shipping on orders of 12+ refrigerated items, mix & match! Full details below:
Cold Ship Standard (Within 2 Days) – ships on Monday, Tuesday, Wednesday only (excluding holidays)
- 1-11 items: $22.50 flat fee shipping & materials
- 12+ items, mix & match, get cold ship fees waived by Customer Service
Cold Ship Overnight – ships on Monday - Thursday only (excluding holidays) for overnight
- Overnight shipping fee is $35.00
Orders processed by 3pm will ship the same day.
- All cold ship items are non-returnable.
Each cold ship item is identified by either of these icons in the catalog or supplements
| Item Number | Item Description |
| 1067294 | Altafluor Benox 5ml |
| 1300605 | Fluorescein Sodium & Benoxinate HCl USP 5ml |
| 1100026 | Healon® Pro, 0.55cc 10mg |
| 1100027 | Healon® Pro, 0.85cc 10mg |
| 1300057 | Healon Gv Pro 18Mg/ml Prefilled Syringe 0.85Ml |
| 1095007 | Latanoprost .005% 50mcg/ml 2.5ml (Bausch & Lomb) |
| 1300532 | Latanoprost Ophth Sol 0.005% 2.5ml (Sandoz) |
| 1308234 | Proparacaine HCl 0.5% 15ml (Somerset Pharma) |
| 1029333 | Proparacaine HCl 0.5% 15ml (Bausch & Lomb) |
| 1097316 | Proparacaine HCl 0.5% 15ml (Sandoz) |
| 1300546 | Provisc 10mg/ml Disposable Syringe 0.4ml |
| 1300547 | Provisc 10mg/ml Disposable Syringe 0.55ml |
| 1300548 | Provisc 10mg/ml Disposable Syringe 0.85ml |
| 1307407 | Ryzumvi™ (Phentolamine Ophthalmic Solution) 0.75% |
| 1300530 | Viscoat 40-30mg/ml Disposable Syringe 0.50ml |
FDA Guidelines, “All prescription drugs shall be stored at appropriate temperatures and under appropriate conditions in accordance with requirements in the labeling… to help ensure its identity, strength, quality, and purity are not adversely affected.”
Hilco Vision is in compliance with FDA Regulations, therefore follows the manufacturer listed storage & handling instructions for each and every pharmaceutical.